敲: to hit, to strike, to tap, to rap, to knock, to rip sb off, to overcharge...
防御: defense, to defend...
慌忙: in a great rush, in a flurry...
抽烟: to smoke (a cigarette, tobacco)...
处分: to discipline sb, to punish, disciplinary action, to deal with (a matter)...
好心: kindness, good intentions...
之内: inside, within...
拓展: to expand (one's client base, outlook etc)...
目瞪口呆: dumbstruck (idiom); stupefied, stunned...
温馨: comfort, soft and fragrant, warm...
